Guarantee Period Standard Guarantee If registered Excluded from Guarantee Excluded from Guarantee Years
Shower Systems and Kits 2 Years 15 Years Shower Hoses
Diverter
Cartridges

Shower Handles

Douche Handles

1
5
5

1

1

Brassware 2 Years 15 Years Shower Hoses
Diverter
Cartridges

Special Finishes

1
5
5

2

Accessories 2 Years 15 Years Special Finishes 2
All Wastes 2 Years Special Finishes 2
Cabinets Furniture 2 Years 10 Years Water Ingress
Excluded
Ceramics Sanitary-ware 2 Years 15 Years Cistern Fittings
Toilet Seats
2
Mirrors 3 Years 5 Years
LED Mirrors 3 Years 5 Years
LED Cabinets 3 Years 5 Years
Towel Rails Chrome 2 Years 5 Years Radiator Valves

Heating Element

2

2

Towel Rails Special Finishes 2 Years 5 Years Radiator Valves

Heating Element

Special Finishes

2

2

2

W.C. Frames 2 Years 5 Years
Sensor Taps 2 Years 5 Years Electrical Parts

Special Finishes

2

2

W.C. Frames 2 Years 5 Years

Registration to extend Guarantee must be received within 45 days of purchase on www.jtpuk.co.uk

Our guarantee will cover all products as long as they are used as intended and installed in line with our fixing instructions and local Water and Electrical Bylaws and legislation. Our guarantee covers manufacturing or materials defects and in the event of a failure within the guarantee period, a free-of-charge replacement or alternatively a replacement part will be supplied. Liability is limited to the products and does not cover damage during installation or consequential loss.

 

Register for Guarantee